Initial Photo Appointment
We photograph and document your vehicle, gather claim information, and get the repair process started.
Damage Assessment & Submit to your Insurance Provider.
We assess the damage, prepare the initial estimate and documentation, and submit everything required to your Insurance Provider.
Parts Ordered & Repair Scheduled
Once authorized, required parts are ordered and your vehicle is scheduled for repairs based on parts availability.
Repair Planning — Ready to Race
Before production, every detail is organized and verified. Parts are protected on dedicated carts and fasteners micro-binned to keep your repair moving without delays.
Body, Frame & Mechanical Repairs
Structural, body, frame, mechanical, and electrical repairs are completed using manufacturer-approved procedures and equipment.
Vehicle Refinishing
Repaired panels are prepared, colour matched, painted, and refinished using our professional PPG refinishing system.
Reassembly
Your vehicle is carefully reassembled, with components, trim, electronics, and safety systems restored and checked for proper operation.
Polish & Finish
The repaired areas receive their final polish and finishing work to ensure a clean, consistent, high-quality finish.
Calibrations & Final Quality Control
Required calibrations, scans, alignments, and system checks are completed before final quality inspection.
Ready for Pickup
Your vehicle is cleaned, inspected, and ready to get you safely back on the road.
Collision Repair Process
Ready to Get Your Vehicle Repaired?
Tell us about your vehicle and we'll help you determine the next step. Already have an ICBC claim? Have your claim number ready and we'll help you get started.
Get in Touch:
Call: +1 (250) 402-6299
Email: info@high-caliber.ca